IT OUTSOURCING
Best-in-class ITO solutions, systems and service
We redefined IT outsourcing exclusively for the life sciences with leading-edge solutions and whiteglove service that far surpass industry standards. With Slipstream, you’ll gain direct access to IT experts who ensure successful global delivery, world-class IT solutions and 24/7 whiteglove service. Our End User Engage exceeds industry standards for Service Desk, Depot Services, Deskside Support and more. We’ve raised the bar by providing a fail-safe Incident Request Workflow with first call resolution of over 80%, average speed to answer under 60 seconds, a CSAT rating of over 95%, and a hardware turnaround of 90%.
- White-glove Service Desk Support
- Endpoint Managed Security
- Depot & Asset Management
- Onsite Deskside Support
- Customer Experience
AI & Automation - Telepresence IT Support